By Editor In Chief/Lord Of Words Ed M Morris
Benches everywhere, but not a grill or cooler to be found
Recently I visited a brewery that I have been meaning to take a tour of, I am not going to name it because they are new and I don't want to lob some negative press their way until I can figure how to do something: tell them that their beer was not so good.
The brewery and tap room was immaculate, to the point where a Army Drill Instructor would inspect it and give it a GO! The staff were friendly, informative and most of all, welcoming.
So I after the tour and the great interaction with the staff, I was really looking forward to trying what they had to offer. I ordered a flight, so I could try a little of everything. The flight consisted of six, six ounce glasses, I took my time trying each one, so I could get a good taste of each.
Each had an almost waxy or soapy after taste, I could chalk that up to maybe things needed to be cleaned out, which surprised me after seeing how clean everything looked during the tour. Outside of the wax/soap taste, it just tasted off, like something was missing or cut back on during the brewing process.
I wanted to talk to someone about it, but everyone there had a great vibe going and I didn't want to be the guy to bring things down. I could tell that the staff had invested themselves into the launch of the brewery and I did not want to be the guy to say there was a problem.
I looked around to see if anyone else looked like they were not enjoying their beer, and while my fellow patrons looked happy to be there, I didn't see a whole lot of people with beer in front of them yet. So I couldn't use observation to validate what I was tasting. I finished up, paid my bill and left.
I really want them to succeed, so I would like to find a way to approach them and let them know what I experienced, but in a non-jerky way that will provide them positive input. I don't want to use a social media site like Yelp or some of the beer rating apps out there. That just seems impersonal to me and not how I like to do things.
So I ask you, my fellow Templars, what would you do?